Welcome to Mentivo. These Terms of Service ("Terms") govern your access to and use of the Mentivo website (the "Website") and the legal services provided by Mentivo ("Services"). These Terms constitute a legally binding agreement between you and Mentivo.
Please read these Terms carefully before using our Website or Services. By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use our Services.
In these Terms, "we," "us," and "our" refer to Mentivo, and "you" and "your" refer to you, the user of our Website or Services, either as an individual or on behalf of an entity.
By accessing or using our Website or Services, you confirm that:
If you do not meet all of these requirements, you must not access or use our Website or Services.
Mentivo provides legal transaction support services, including but not limited to:
You acknowledge and agree that:
While we strive to provide high-quality legal services, we cannot and do not guarantee specific outcomes or results. Legal matters involve inherent risks and uncertainties, and outcomes depend on various factors, including the facts of each case, applicable laws, and decisions by third parties such as courts or regulatory authorities.
You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree not to:
We strive to ensure that the information on our Website is accurate and up-to-date. However, we cannot guarantee the accuracy, completeness, or reliability of any information on our Website. Content on the Website may contain technical inaccuracies or typographical errors. We reserve the right to make changes and updates to the content without prior notice.
Our Website may contain links to third-party websites that are not owned or controlled by Mentivo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our Website, you expressly release Mentivo from any and all liability arising from your use of any third-party website.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Mentivo, its licensors, or other providers of such material and are protected by Singapore and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Subject to your compliance with these Terms, Mentivo grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use. This license does not include:
The Mentivo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mentivo or its affiliates or licensors. You must not use such marks without the prior written permission of Mentivo. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.
Using our Website or submitting a consultation request does not establish an attorney-client relationship between you and Mentivo. An attorney-client relationship is only established when:
Before we can provide legal services, we must conduct a conflict check to ensure we have no conflicts of interest that would prevent us from representing you. We may ask you to provide information necessary for this conflict check, and you agree to provide accurate and complete information.
If you become a client, you agree to communicate with us in a timely, clear, and comprehensive manner, providing all relevant information and documentation necessary for us to provide our Services. You acknowledge that delays or failures in communication may affect our ability to provide effective legal representation.
We treat all client information as confidential and take appropriate measures to protect it. We will not disclose your confidential information except as authorized by you, as necessary to provide our Services, or as required by law.
While we take reasonable precautions to maintain the confidentiality of electronic communications, you acknowledge that email and other electronic communications may not be secure methods of communication. You consent to our use of these methods to communicate with you, despite the inherent risks.
Information provided through our Website by non-clients (such as through consultation requests) is not automatically protected by attorney-client privilege. However, we will treat such information with appropriate confidentiality in accordance with our Privacy Policy and applicable law.
Our fees for legal services will be outlined in our engagement letter or services agreement. We may charge fees based on hourly rates, fixed fees, or other fee arrangements as agreed upon with you. Additional costs and disbursements may also apply.
Payment terms, including due dates, acceptable payment methods, and consequences of non-payment, will be outlined in our engagement letter or services agreement. Unless otherwise agreed, invoices are due upon receipt.
Any fee estimates provided are based on our understanding of the scope of work at the time the estimate is given. The actual fees may vary if the scope changes or if unforeseen complications arise. We will endeavor to inform you if we expect fees to significantly exceed our estimate.
To the fullest extent permitted by law, Mentivo shall not be liable for any direct, indirect, special, incidental, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from your access to or use of, or inability to access or use, the Website.
Our liability in connection with the provision of legal services will be set out in our engagement letter or services agreement. Any limitations of liability in that agreement will take precedence over these Terms with respect to the legal services provided.
Nothing in these Terms shall limit or exclude our liability for:
We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
The termination of legal services will be governed by our engagement letter or services agreement. Subject to applicable legal and ethical requirements, either party may terminate the attorney-client relationship as provided in that agreement.
Upon termination, your right to use the Website or Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms and your use of the Website and Services shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause.
Disputes specifically related to legal services provided by Mentivo will be governed by the dispute resolution provisions in our engagement letter or services agreement.
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will post the revised Terms on the Website and update the "Last Updated" date at the top of these Terms. We will also provide notice of any material changes as appropriate, such as through the Website or by sending you an email.
Your continued use of the Website or Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
If you have any questions about these Terms, please contact us at:
Mentivo
9 Straits View
Marina One West Tower
Singapore 018937
Email: [email protected]
Phone: +65 6535 3600
Last Updated: April 11, 2025